SHIPPING

We offer Standard (via USPS) and Express (via DHL) shipping options depending on the destination country.

The exact available shipping options for your country will be presented during checkout.

* International orders can experience delays, please contact customer service for updates.

DELIVERY TIME

Depending on the destination country and shipping method chosen, international orders can take between 4 to 21 business days to deliver.

INTERNATIONAL RETURNS

We are happy to accept domestic and international returns.

Returns must be postmarked within 30 days of your order date.

Items must be unworn, unwashed, in their original condition and with all tags attached.

We can only process a refund back to the original payment method and a restocking fee of $6.95 will be deducted from your refund per returned order we do not refund any shipping fees.

Items marked Final Sale cannot be returned.

*Please note that for international returns the return shipping and any reverse duties & taxes are the responsibility of the customer. Returns should be postmarked within 30 days of the order date. We also recommend insuring your package and contacting Customer Service (hello@shopagnes.com) with the tracking number once shipped.* Once your return is received back at our warehouse and inspected, your refund will be issued. Please allow up to 7-10 business days for the refund to be processed back to your original form of payment.

If you need to begin your return, please follow the link.

SHIPMENT TRACKING

You can track your order with the tracking information provided in your shipment notification e-mail or by logging in to your account on shopagnes.com

CHANGING SHIPPING ADDRESS

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.